Where do I refer my employees for questions on claims or other customer support items?

Please direct your employees to email support@venteur.com or to call 888.851.5602.

They will be directed to one of our in-house licensed insurance agents who will liaise with the insurance carrier on their behalf. Venteur Insurance Services LLC acts as an agent to each employee who participate in your ICHRA plan.  

Please note: Since the health insurance policy is owned by the individual employee, employers do not have rights to see any claims or discuss the policy with the health insurer. 


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